This Privacy Policy explains how JETTRIAN JEWELLERY (“we”, “us”, “our”) collects, uses and safeguards information you provide when you use our website and place orders with us.
Information We Collect
- Contact details you provide: name, email address, phone number and shipping address.
- Order information: products purchased, order value, delivery preferences and order notes.
- Payment reference data returned by our payment gateway (Razorpay). We do not store your card number, CVV, UPI PIN or net-banking credentials on our servers.
- Basic technical data such as browser type, device information and pages visited, used to improve the site.
How We Use Your Information
- To process, ship and deliver your orders.
- To send order confirmations, shipping updates and support responses.
- To handle returns, exchanges, refunds and cancellations.
- To prevent fraud and comply with applicable Indian laws.
- To improve our website, product range and customer experience.
Sharing of Information
We do not sell your personal information. We share the minimum information necessary with:
- Payment gateway (Razorpay) — to process online payments securely.
- Shipping / courier partners — to deliver your order to your address.
- Government or law-enforcement authorities — only when required by law.
Data Security
We use industry-standard measures to protect your data. All payment transactions are handled over encrypted (HTTPS) connections by Razorpay, a PCI-DSS compliant payment gateway.
Cookies
Our website uses essential cookies and local storage to keep you signed in, remember your cart and improve site performance. You can control cookies through your browser settings.
Your Rights
You may request access to, correction of, or deletion of your personal data by writing to us at jettrianjewellery@gmail.com. We will respond within a reasonable time frame.
Children
Our services are intended for users aged 18 years and above. We do not knowingly collect personal data from minors.
Updates to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
Contact
Questions about this policy? Email jettrianjewellery@gmail.com or call +91 75999 55547.